FAQs & Troubleshooting |
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Updated:07/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.
- 2.Data cannot be saved to a USB flash drive
- 3.[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 4.How to create an account for Artspira
- 5.[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
Latest
These are the latest FAQs, sorted by last update date.
18/03/2026
How to obtain and input PIN of machine
27/10/2025
M03041601 appears on the Artspira screen.
18/07/2025
List of Error Messages for Artspira app (M#######/E#####)
17/07/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
15/07/2025
M1332001 appears on the Artspira screen.