PT-9700PC
FAQs & Troubleshooting |

PT-9700PC
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Updated:07/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 2.I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4.Can I print from any software other than P-touch Editor? (for Windows)
- 5.How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window