PJ-823
FAQs & Troubleshooting |

PJ-823
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Updated:07/30/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I create and transfer templates? (for Mac)
- 2.The Brother Print SDK Demo app will not be available on Google Play™.
- 3.Where can I download the latest P-touch Editor for Mac?
- 4.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.I cannot connect my printer to a Windows 11 computer via USB.
Latest
These are the latest FAQs, sorted by last update date.
07/24/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
07/06/2026
Printing is not possible. (USB connection) (for Windows)
06/12/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
04/13/2026
How to identify your Operating System (OS)
