PJ-663
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FAQs & Troubleshooting |
PJ-663
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Updated:07/30/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I connect the printer and my computer via USB cable?
- 2.I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 3.How do I transfer label or slip templates?
- 4.How do I install the printer driver from the CD-ROM? (for Windows)
- 5.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
Latest
These are the latest FAQs, sorted by last update date.
07/24/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
07/06/2026
Printing is not possible. (USB connection) (for Windows)
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
04/13/2026
How to identify your Operating System (OS)
03/06/2026
How to open the Devices and Printers window