MFC-J825DW
FAQs & Troubleshooting |

MFC-J825DW
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Popular
Updated:08/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2.How do I load paper?
- 3.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 4.Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 5.I still receive the error message "Paper Jam" after I removed the jammed paper.
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
03/09/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
03/03/2026
I cannot start ControlCenter4.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)