MFC-7420
FAQs & Troubleshooting |

MFC-7420
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Popular
Updated:11/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 2.The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 3.I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 4.Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 5.Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
10/01/2026
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
10/01/2026
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
10/01/2026
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
10/01/2026
Which E-mail packages are compatible with ControlCenter2? (For Windows 2000/XP)