MFC-7420
FAQs & Troubleshooting |

MFC-7420
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Popular
Updated:05/01/2026
These are the most viewed FAQs, ranked by popularity.
- 1."Paper Jam Rear" error appears on the LCD. What should I do?
- 2.Load paper.
- 3.I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 4.I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 5.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
07/30/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
04/16/2025
I cannot print from my computer via USB.
06/19/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)