MFC-3360C
FAQs & Troubleshooting |

MFC-3360C
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Popular
Updated:06/23/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.How to identify your Operating System (OS).
- 4.Can third party ink be used to refill the ink cartridges?
- 5.I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
10/17/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
07/30/2025
Why doesn't the machine answer when receiving a call?
04/16/2025
I cannot print from my computer via USB.