HL-1240
FAQs & Troubleshooting |

HL-1240
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Popular
Updated:10/22/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3.I cannot install Brother drivers on Debian 10 or later (Linux)
- 4.The printer prints unexpectedly or it prints garbage.
- 5.I cannot find a file downloaded from the Brother support website (For Windows)
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
10/01/2026
I cannot print from Mac OS X.
10/01/2026
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
10/01/2026
Why does the Drum LED light?
10/01/2026
I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?