DS-640
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FAQs & Troubleshooting |

DS-640
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Popular
Updated:07/01/2022
These are the most viewed FAQs, ranked by popularity.
- 1.Load Non-standard Size Document
- 2.When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 3.Scanning and Other Problems
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5.How to identify your Operating System (OS).
Latest
These are the latest FAQs, sorted by last update date.
06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
04/27/2022
Uninstall the drivers. (Mac OS X 10.6 or greater)
04/20/2022
Uninstall the Brother Software and Drivers (Windows)
04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)