DS-610
FAQs & Troubleshooting |

DS-610
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Popular
Updated:03/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 3.Install the scanner driver (For Windows)
- 4.Install the DSmobile Scan application. (For Windows users only)
- 5.I do not have or lost the black and white calibration sheet.
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
12/13/2024
How to identify your Operating System (OS).
03/17/2023
Open the "Scanners and Cameras" and Properties.
02/14/2023
Scan a document in Windows 8 and Windows 10.
04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.