MFC-J265W
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FAQs & Troubleshooting |

MFC-J265W
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 3.The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 4.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5.Cover is Open
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
30/07/2025
I am having an issue receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
I cannot print from my computer via USB.
15/04/2025
I can print but cannot scan via network. (For Mac)