DCP-9042CDN
FAQs & Troubleshooting |

DCP-9042CDN
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Popular
Updated:25/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Can I print from and scan to iPhone, iPod touch and iPad?
- 3.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4.Scan and save a document in PDF format (Scan to File)
- 5.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)