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Popular
Updated:10/11/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Multifeed
- 2.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 3.Replace Pad
- 4."This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 5.Changing scan settings in ControlCenter.
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I cannot connect my machine to the wireless network.
01/10/2026
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater