PT-9800PCN
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FAQs & Troubleshooting |
PT-9800PCN
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Updated:15/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2.I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3.I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4.I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 5.Can my printer use TZ/TZe tapes?
Latest
These are the latest FAQs, sorted by last update date.
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?
05/01/2026
How is the print head cleaning cassette used?