PT-9700PC
FAQs & Troubleshooting |

PT-9700PC
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Popular
Updated:03/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot install the printer driver or print in Windows 11.
- 2.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3.How do I transfer label or slip templates?
- 4.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5.The paper settings specified from the server computer are not reflected on the client computer.
Latest
These are the latest FAQs, sorted by last update date.
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?
05/01/2026
How is the print head cleaning cassette used?