PT-9600
FAQs & Troubleshooting |

PT-9600
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Updated:14/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2.P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3.How do I transfer label templates with P-touch Transfer Express?
- 4.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5."Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
28/11/2024
I cannot install the printer driver or print in Windows 11.