PT-2730
FAQs & Troubleshooting |

PT-2730
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Updated:31/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Printing is not possible. (USB connection) (for Windows)
- 2.I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 3.My label is not cut automatically after printed.
- 4.I cannot install the printer driver or print in Windows 11.
- 5.Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window