PJ-862
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FAQs & Troubleshooting |
PJ-862
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Updated:08/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2.I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
- 3.Where can I download the latest P-touch Editor for Mac?
- 4.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
26/08/2026
What iOS mobile application can I use?
26/08/2026
What Android™ mobile application can I use?
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
12/06/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
