PJ-862
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FAQs & Troubleshooting |

PJ-862
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Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2.This printer is not detected when establishing a Bluetooth® connection.
- 3.How do I transfer label templates with P-touch Transfer Express?
- 4.How do I connect the printer and my mobile device via Bluetooth®?
- 5.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
25/06/2025
What Android™ mobile application can I use?
25/06/2025
What iOS mobile application can I use?
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
28/11/2024
I cannot install the printer driver or print in Windows 11.
15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)