PJ-763
FAQs & Troubleshooting |

PJ-763
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Updated:23/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Installing the software
- 2.Printing from a Windows PC or Mac
- 3.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4.I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
- 5.Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
Latest
These are the latest FAQs, sorted by last update date.
11/09/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
26/08/2026
What Android™ mobile application can I use?
06/07/2026
Printing is not possible. (USB connection) (for Windows)
12/06/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.