PJ-763
FAQs & Troubleshooting |

PJ-763
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:14/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Installing the software
- 2.How to charge the rechargeable Li-ion battery
- 3.How to install the rechargeable Li-ion battery (optional)
- 4.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5.I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
Latest
These are the latest FAQs, sorted by last update date.
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
07/04/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)
06/03/2026
How to open the Devices and Printers window