MFC-J690DW
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FAQs & Troubleshooting |

MFC-J690DW
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) Install Ink Cartridges
- 2.(Video) Load A4/Letter paper
- 3.Telephone Line Interference/VoIP.
- 4.(Video) Connect telephone line and power cords
- 5.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am having a issue receiving faxes.
01/07/2025
(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
01/07/2025
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
01/07/2025
(Video) Document Jam
16/04/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)