MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:11/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 2.I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 3.Load paper in the paper tray
- 4.Replace Toner
- 5.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
08/05/2026
Uninstall the Brother Software and Drivers (Windows)
09/03/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
03/03/2026
I cannot change the ControlCenter4 user interface from Advanced Mode to Home Mode because I cannot find the "Mode Select" option.
