MFC-9840CDW
FAQs & Troubleshooting |

MFC-9840CDW
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Popular
Updated:24/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Duplex (two-sided) scan
- 2.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3.Scan and save a document in PDF format (Scan to File)
- 4.Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5.When I try to scan the document, the scanner application crashes. (OS X 10.11)
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
30/07/2025
I am having a problem receiving faxes.