MFC-9840CDW
FAQs & Troubleshooting |

MFC-9840CDW
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Popular
Updated:09/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Vertical colored streaks or bands appear on the page.
- 2.Nothing is printed on the page or some colors are missing.
- 3.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5.The image is ghosted.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
30/07/2025
I am having a problem receiving faxes.