Model discontinued. This page is no longer updated.

MFC-620CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-620CN

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Updated:19/10/2026

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  1. 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
  2. 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  3. 3.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
  4. 4.How do I know the current network configuration?
  5. 5.I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

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