MFC-5490CN
FAQs & Troubleshooting |

MFC-5490CN
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Popular
Updated:15/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 2.When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 3.My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 4.Can I confirm that the FAX was sent correctly?
- 5.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)