MFC-490CW
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FAQs & Troubleshooting |

MFC-490CW
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Popular
Updated:31/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Scan and save a document in PDF format (Scan to File)
- 2.How do I clear the message "Unable to ..." or "... Unable" ?
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Print using only the black ink cartridge when the Color cartridges have run out.
- 5.I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
30/07/2025
I am having a problem receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.