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Updated:02/10/2026
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- 1.[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 2.What should I do if I forgot my CanvasWorkspaceID and password for Artspira?
- 3.The pattern transferred from the Artspira app does not appear on the screen of the machine
- 4.[Embroidery machine users] How to retrieve the data transferred from Artspira
- 5.[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
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