PT-E500
FAQs & Troubleshooting |

PT-E500
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:12/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot print using a HSe cassette.
- 2.When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4.Where can I download the latest P-touch Editor for Mac?
- 5.I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?
05/01/2026
The printed label contains blank horizontal lines.
08/05/2025
I get an error message and cannot update the firmware. (Windows 10 or later)