PT-E500
FAQs & Troubleshooting |

PT-E500
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Popular
Updated:17/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2.I cannot print using a HSe cassette.
- 3.I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 4.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5.Where can I download the latest P-touch Editor for Mac?
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?
05/01/2026
The printed label contains blank horizontal lines.
08/05/2025
I get an error message and cannot update the firmware. (Windows 10 or later)