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Popular
Updated:09/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Easy Scan to E-mail
- 2.Do not insert card
- 3.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 5.TWAIN or WIA errors appear when starting to scan. (Windows)
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
04/01/2024
Easy Scan to E-mail
15/02/2023
Configuring frequently-used scan settings on your computer.