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FAQs & Troubleshooting |

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Popular
Updated:18/04/2025
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2.Easy Scan to E-mail
- 3.Do not insert card
- 4.Replace Pad
- 5.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
Latest
These are the latest FAQs, sorted by last update date.
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
13/12/2024
How to identify your Operating System (OS).
04/01/2024
Easy Scan to E-mail
17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
15/02/2023
Configuring frequently-used scan settings on your computer.