PT-2730
FAQs & Troubleshooting |

PT-2730
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Updated:07/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2.Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 3.My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 4.When I try to print a label, it comes out blank. (for Mac)
- 5.I want my printer to use less tape for each label. (P-touch Editor 5.x)
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window