PJ-863
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FAQs & Troubleshooting |
PJ-863
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Updated:20/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2.I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
- 3.This printer is not detected when establishing a Bluetooth® connection.
- 4.How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 5.How do I uninstall the printer driver?
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
12/06/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
