MFC-J3720
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FAQs & Troubleshooting |

MFC-J3720
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Load paper in the paper tray
- 2.After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 3.The printer status is Offline or Paused.
- 4.Install the ink cartridges
- 5.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am having a issue receiving faxes.
16/04/2025
Scan a document using Brother iPrint&Scan. (macOS only)
16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.