MFC-685CW
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MFC-685CW
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Popular
Updated:27/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 2.When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 3.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.