MFC-490CW
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MFC-490CW
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Popular
Updated:16/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Latest
These are the latest FAQs, sorted by last update date.
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.