HL-5380DN
FAQs & Troubleshooting |

HL-5380DN
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:16/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 3."JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
- 4.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
05/08/2025
(Video) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).