DCP-J100
FAQs & Troubleshooting |

DCP-J100
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Popular
Updated:27/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Paper Jam
- 2.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3.Replace Ink
- 4.I cannot find some option in the Printing preferences. (For Windows)
- 5.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
22/01/2026
I cannot install the printer driver or print in Windows 11.
20/01/2026
Where can I download Brother iPrint&Scan application for Mac?
19/01/2026
Scan a document using Brother iPrint&Scan. (macOS only)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)