DCP-8040
FAQs & Troubleshooting |

DCP-8040
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Updated:25/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 2.How do I install the Optional Tray Module?
- 3.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 4.What kind of memory can I use?
- 5.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)