DCP-385C
FAQs & Troubleshooting |

DCP-385C
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Popular
Updated:09/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Replace Ink
- 2.How do I know which side up my photo paper should be in the tray?
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4.Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5.Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Paper Jam" after I removed the jammed paper.
01/10/2026
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
01/10/2026
Which E-mail packages are compatible with ControlCenter3?
01/10/2026
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
01/10/2026
Glossy Paper does not feed correctly. What can I do?