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FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:09/07/2025

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  1. 1.Replace Roller
  2. 2.When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
  3. 3.Machine Error
  4. 4.Multifeed
  5. 5.When I try to scan the document, the scanner application crashes. (OS X 10.11)

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