FAQs & Troubleshooting
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MFC-L5700DN
326 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Replace Drum
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
(Video) Load A4/Letter paper
6.
Black toner marks across the page
7.
(Video) Set up your Brother machine
8.
Curled or wavy
9.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
10.
Image skewed
11.
Wrinkles or creases
12.
Faint
13.
(Video) Replace the Toner Cartridge
14.
What is Brother iPrint&Scan?
15.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
16.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
17.
Document Jam
18.
Hollow print
19.
Load Paper in the Multi‑purpose Tray (MP Tray)
20.
(Video) Connect telephone line and power cords
21.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
22.
Paper is Jammed in the 2-sided Tray
23.
What driver package format is supported by my Linux distribution?
24.
(Video) Unpack your Brother machine
25.
Smudges on printed pages (Poor fixing)
26.
Paper is Jammed inside the Machine
27.
Black lines down the page
28.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
29.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
30.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)