FAQs & Troubleshooting
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MFC-9330CDW
309 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Load paper in the paper tray
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Replace WT (waste toner) Box
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Replace Drum
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
Jam Rear
10.
The printer status is Offline or Paused.
11.
Smudges on printed pages (Poor fixing)
12.
Toner scatter or toner stain
13.
Jam 2-sided
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
Printing/ Scanning with a mobile device
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
19.
Reset the network settings to the factory default.
20.
What is the recommended paper?
21.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
22.
White spots or hollow print
23.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Jam Manual Feed
26.
Use voice mail on the same line as my Brother machine.
27.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
28.
Replace Belt
29.
Jam Inside
30.
White streaks or bands down the page