FAQs & Troubleshooting
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MFC-9330CDW
307 Results
1.
Load paper in the paper tray
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Replace Drum
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
How do I know which receive mode to select?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
14.
The printer status is Offline or Paused.
15.
Document Jam
16.
Jam 2-sided
17.
White streaks or bands down the page
18.
Colors are light or faint on the whole page.
19.
What can happen if the wrong paper is used in your machine.
20.
Protect your Brother machine against unauthorised access over the network
21.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
22.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
23.
Drums End Soon/ Drum End Soon(X)
24.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
25.
Jam Manual Feed
26.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
27.
Replace WT (waste toner) Box
28.
Replace Fuser
29.
White spots or hollow print
30.
Adjust the copy density and contrast