FAQs & Troubleshooting
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MFC-6490CW
346 Results
61.
Change the printer driver settings (Windows/macOS)
62.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
63.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
64.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
65.
Where is the USB port on the machine?
66.
Print the Network Configuration List
67.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
68.
Delete print jobs from the print queue.
69.
Download a file from the "Downloads" section and save it to Windows 8 computer.
70.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
71.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
72.
Can I use AirPrint with my Brother machine?
73.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
74.
Locate files scanned with ControlCenter3 (For Windows)
75.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
76.
Scan multiple pages into one file instead of each scan being saved as a separate file.
77.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
78.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
79.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
80.
How do I factory reset the network settings?
81.
How do I load envelopes into my machine?
82.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
83.
Cannot print after a Windows 10 update (June 2020)
84.
Enable the Brother machine's network interface.
85.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
86.
I cannot find some option in the Printing preferences. (For Windows)
87.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
88.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
89.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
90.
Which E-mail packages are compatible with ControlCenter3?