FAQs & Troubleshooting
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HL-5240L
126 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
3.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
4.
How do I install additional memory?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Cannot print after a Windows 10 update (June 2020)
7.
The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
8.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
9.
What kind of paper can I use?
10.
What can happen if the wrong paper is used in your machine.
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
13.
How can I clean the corona wire of the drum unit?
14.
Replace the drum unit.
15.
Replace the toner cartridge
16.
How do I clear paper jams?
17.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
18.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
19.
Install the built-in drivers (For Windows 8 and Windows 10)
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
How to identify your Operating System (OS).
22.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
23.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
24.
The printer status is Offline or Paused.
25.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
26.
Print a Printer Settings page.
27.
Uninstall the drivers. (Mac OS X 10.5)
28.
Printouts have wrinkles or creases.
29.
White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
30.
White lines appear across the page.