FAQs & Troubleshooting
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HL-5240L
126 Results
1.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
7.
What driver package format is supported by my Linux distribution?
8.
What are the expected yields of the consumables?
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
11.
How to identify your Operating System (OS).
12.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
13.
Change the printer driver settings (Windows/macOS)
14.
Can I print from DOS applications?
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
What kind of paper can I use?
19.
What kind of memory can I use?
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
How do I install the Optional Tray Unit?
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
What is a "Generic PCL Driver"?
24.
What is the printable area per page?
25.
The printer status is Offline or Paused.
26.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
27.
Printouts have wrinkles or creases.
28.
How do I install additional memory?
29.
Delete print jobs from the print queue.
30.
Can I print from and scan to iPhone, iPod touch and iPad?