FAQs & Troubleshooting
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HL-5240L
126 Results
1.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
4.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
7.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
8.
What are the expected yields of the consumables?
9.
What driver package format is supported by my Linux distribution?
10.
How to identify your Operating System (OS).
11.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
12.
Can I print from DOS applications?
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Change the printer driver settings (Windows/macOS)
16.
What kind of paper can I use?
17.
What kind of memory can I use?
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
What is a "Generic PCL Driver"?
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
How do I install the Optional Tray Unit?
24.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
25.
Printouts have wrinkles or creases.
26.
What is the printable area per page?
27.
How do I install additional memory?
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
The printer status is Offline or Paused.
30.
What can happen if the wrong paper is used in your machine.