FAQs & Troubleshooting
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HL-2035
88 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
3.
What is the printable area per page?
4.
Delete print jobs from the print queue.
5.
What can happen if the wrong paper is used in your machine.
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
How to identify your Operating System (OS).
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
The printer status is Offline or Paused.
11.
What are the expected yields of the consumables?
12.
The printed letters are slanted, positioned incorrectly.
13.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
14.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
15.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
18.
Replace the drum unit.
19.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
20.
What is the recommended paper?
21.
Install the built-in drivers (For Windows 8 and Windows 10)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Can I print from or scan to Android™ Smartphone?
24.
Change the printer driver settings (Windows/macOS)
25.
The printer prints unexpectedly or it prints garbage.
26.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
27.
Printouts have a curl or wave.
28.
White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
29.
Replace the toner cartridge
30.
Where do I find the complete User's Guide?