FAQs & Troubleshooting
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DCP-6690CW
294 Results
1.
Scan multiple pages into one file instead of each scan being saved as a separate file.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
How can I print, fax, copy and scan using A3/Ledger size paper?
4.
What is Brother iPrint&Scan?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Can I print from or scan to Android™ Smartphone?
8.
One or more of my colors are not printing (blank). What can I do?
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
Load paper in the paper tray
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
The printer status is Offline or Paused.
15.
How do I factory reset the network settings?
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
20.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
21.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
22.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
23.
Replace Ink
24.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
25.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
26.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
29.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
30.
How do I load paper in paper tray#2?