FAQs & Troubleshooting
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DCP-6690CW
295 Results
31.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
32.
Scan from the Brother iPrint&Scan application using Windows Phone.
33.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
34.
How to identify your Operating System (OS).
35.
How do I load paper in paper tray#2?
36.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
37.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
38.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
39.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
40.
Discover the MAC address of the Brother network card
41.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
42.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
43.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
44.
I cannot print from my computer via USB.
45.
Cannot print after a Windows 10 update (June 2020)
46.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
47.
Which E-mail packages are compatible with ControlCenter3?
48.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
49.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
50.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
51.
Wireless setup is requesting a WPS PIN to complete the setup
52.
Delete print jobs from the print queue.
53.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
54.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
55.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
56.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
57.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
58.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
59.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
60.
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.