FAQs & Troubleshooting
Popular |
PJ-623
74 Results
1.
How do I install the printer driver from the CD-ROM? (for Windows)
2.
How do I transfer label or slip templates?
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
What Android™ mobile application can I use?
5.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
6.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
7.
How to install the rechargeable Li-ion Battery (Optional)
8.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
9.
How to reduce the time to start printing after clicking the [Print] button
10.
Printing is not possible. (USB connection)
11.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
12.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
13.
How to charge the rechargeable Li-ion battery
14.
How do I transfer label templates with P-touch Transfer Express?
15.
What is the JPEG printing and how can I use it?
16.
How do I uninstall the printer driver?
17.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
18.
Uninstalling the printer drivers (Linux®)
19.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
20.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
21.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
22.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
23.
Where can I find my Brother printer's serial number?
24.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
How to connect to a DC power outlet (Optional)
27.
How to charge the rechargeable Ni-MH battery
28.
Some of the print options in OpenOffice do not work. (Linux®)
29.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
30.
How to identify the printer's firmware version