FAQs & Troubleshooting
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PJ-623
82 Results
1.
How do I install the printer driver from the CD-ROM? (for Windows)
2.
How do I transfer label or slip templates?
3.
How to connect to a DC power outlet (Optional)
4.
How to install the rechargeable Ni-MH Battery (Optional)
5.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
6.
How do I transfer label templates with P-touch Transfer Express?
7.
How to connect to an AC power outlet (Optional)
8.
The paper is jammed in the printer.
9.
What Android™ mobile application can I use?
10.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
11.
Uninstalling the printer drivers (Linux®)
12.
How do I print from a computer?
13.
Can I directly operate my printer from a self-developed application software and print a label?
14.
How do I uninstall the printer driver?
15.
What is the Label List? (P-touch Editor 5.x for Windows)
16.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
17.
Some of the print options in OpenOffice do not work. (Linux®)
18.
What is the JPEG printing and how can I use it?
19.
How do I clean the Platen Roller?
20.
Paper does not move through the printer even though the motor is running.
21.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
22.
I cannot install the printer driver or print in Windows 11.
23.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
24.
Where can I find my Brother printer's serial number?
25.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
26.
How to reduce the time to start printing after clicking the [Print] button
27.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
28.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
29.
How to connect to a DC power outlet (Optional)
30.
How to charge the rechargeable Li-ion battery