FAQs & Troubleshooting
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80 Results
- 1How do I install the printer driver from the CD-ROM? (for Windows)
- 2What Android™ mobile application can I use?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4Uninstalling the printer drivers (Linux®)
- 5How do I transfer label or slip templates?
- 6How to connect to an AC power outlet (Optional)
- 7How to charge the rechargeable Ni-MH battery
- 8How to install the rechargeable Li-ion Battery (Optional)
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10How to install the rechargeable Ni-MH Battery (Optional)
- 11Printing is not possible. (USB connection)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13How do I uninstall the printer driver?
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18How to reduce the time to start printing after clicking the [Print] button
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20How to connect to a DC power outlet (Optional)
- 21I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 22What is the Label List? (P-touch Editor 5.x for Windows)
- 23When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 29How to connect to a DC power outlet (Optional)
- 30How to charge the rechargeable Li-ion battery
- 31How do I connect the printer and my computer via USB cable?
- 32How do I print from a computer?
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34How do I clean the Platen Roller?
- 35Paper does not move through the printer even though the motor is running.
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37Where can I find my Brother printer's serial number?
- 38The print quality is poor, and the image is too light or dark.
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 41I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 46How do I transfer templates or other data from the computer to the printer?
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48What do the indicator lights mean?
- 49How to insert paper
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)