MFC-J475DW FAQs & Troubleshooting MFC-J475DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 02/11/2021 I am having an issue receiving faxes. 2. 05/29/2013 I cannot receive a color fax. 3. 05/11/2012 Why doesn't the machine answer when receiving a call? Fax FAQs & Troubleshooting