FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
How do I factory reset the print server?
2.
The printer status is Offline or Paused.
3.
Paper size settings are unavailable when I print from OpenOffice (Linux)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Does NC-2200w work with Windows Vista?
6.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
7.
White lines appear across the page.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
What driver package format is supported by my Linux distribution?
11.
Cannot print after a Windows 10 update (June 2020)
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
What is the printable area per page?
18.
What is the recommended paper?
19.
Replace the toner cartridge.
20.
In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
21.
Delete print jobs from the print queue.
22.
How to identify your Operating System (OS).
23.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
24.
Can I print from or scan to Android™ Smartphone?
25.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
27.
What is UPnP and SSDP?
28.
Printouts (envelopes) have creases.
29.
Printouts have wrinkles or creases.
30.
What is APIPA?