FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
The printer status is Offline or Paused.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Printouts have toner specks.
4.
How do I factory reset the print server?
5.
Functions supported in the Windows 7 built-in drivers
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
8.
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
11.
Can I use non-Brother or third party supplies with the Brother machine?
12.
What is the BRAdmin Professional software used for?
13.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
14.
Cannot print after a Windows 10 update (June 2020)
15.
What kind of paper can I use?
16.
Printouts (envelopes) have creases.
17.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
18.
How do I disable the APIPA protocol?
19.
Install the built-in drivers (For Windows 8 and Windows 10)
20.
What is the Network Shared printing?
21.
I cannot print from my computer via network. (For Windows)
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
What driver package format is supported by my Linux distribution?
24.
To install the printer driver easily using a tool. (Linux)
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
How to identify your Operating System (OS).
27.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
Does NC-2200w work with Windows Vista?
29.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
30.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?