How to identify your Operating System (OS).
Install the built-in drivers (For Windows 8 or later)
The Drum LED is still on or flashing after I replace the drum unit with a new one.
Change the printer driver settings (Windows/macOS)
Windows 10 Support Information
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
The printer status is Offline or Paused.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
Open the Control Panel (For Windows)
How can I activate/deactivate the Toner Save Mode?
What do the LED indications mean?
Replace the toner cartridge
How do I clear paper jams?
How do I print a Test page?
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
Print on both sides of the paper.
Printouts have wrinkles or creases.
What are the expected yields of the consumables?
Cannot print after a Windows 10 update (June 2020)
Delete print jobs from the print queue.
Can I print from or scan to Android™ Smartphone?
I cannot print from my computer via USB.
Printouts have a curl or wave.
The printed letters are slanted, positioned incorrectly.
White spots appear in areas of dense black printing.
Output sheets are completely black.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Print command (LPR) (Linux)
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.